Privacy Policy|Fery

Privacy Policy

Fery (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Fery.

This Privacy Policy applies to our website, https://feryrides.co.in/, and its associated subdomains (collectively, our “Service”) alongside our application, Fery Rides. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

For this Privacy Policy:

• Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your

language preference or login information.

• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Femzo India Private Limited, 67th Milestone, NH-8, BML Munjal University, Sidhrawali, Gurugram, Haryana.

that is responsible for your information under this Privacy Policy.

• Country: where Fery Rides or the owners/founders of Fery Rides are based, in this case is India.

• Customer: refers to the company, organization or person that signs up to use the Fery Rides Service to manage the relationships with your consumers or service users.

• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Fery Rides and use the services.

• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

• Personnel: refers to those individuals who are employed by Fery Rides or are under contract to perform a service on behalf of one of the parties.

• Personal Data: any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification or identifiability of a

natural person.

• Service: refers to the service provided by Fery Rides as described in the relative terms (if available) and on this platform.

• Third-Party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

• Website: Fery Rides’s site, which can be accessed via this URL: https://feryrides.co.in/.

• You: a person or entity that is registered with Fery Rides to use the Services.

What Information Do We Collect?

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

• Name / Username

• Phone Numbers

We also collect information from mobile devices for a better user experience, although these features are completely optional:

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

When do we use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also

occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these

websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whoso products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, email management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through our platform. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP

address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law

enforcement officials or private parties as we, in our sole discretion, believe necessary or

appropriate in order to respond to claims, legal process (including subpoenas), to protect our

rights and interests or those of a third party, the safety of the public or any person, to prevent or

stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable

court orders, laws, rules and regulations.

Where and when is information collected from

customers and end users?

We will collect personal information that you submit to us. We may also receive personal

information about you from third parties as described above.

Could my information be transferred to other

countries?

We are incorporated in India. Information collected via our website, through direct interactions

with you, or from use of our help services may be transferred from time to time to our offices or

personnel, or to third parties, located throughout the world, and may be viewed and hosted

anywhere in the world, including countries that may not have laws of general applicability

regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by

using any of the above, you voluntarily consent to the trans- border transfer and hosting of such

information.

Is the information collected through our

service secure?

We take precautions to protect the security of your information. We have physical, electronic,

and managerial procedures to help safeguard, prevent unauthorized access, maintain data

security, and correctly use your information. However, neither people nor security systems are

foolproof, including encryption systems. In addition, people can commit intentional crimes, make

mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your

personal information, we cannot guarantee its absolute security. If applicable law imposes any

non-disclaimable duty to protect your personal information, you agree that intentional

misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information we collect depend on

your relationship with us. Personnel may update or correct their information as detailed in our

internal company employment policies. Customers have the right to request the restriction of

certain uses and disclosures of personally identifiable information as follows. You can contact us

in order to (1) update or correct your personally identifiable information, (2) change your

preferences with respect to communications and other information you receive from us, or (3)

delete the personally identifiable information maintained about you on our systems (subject to

the following paragraph), by canceling your account. Such updates, corrections, changes and

deletions will have no effect on other information that we maintain, or information that we have

provided to third parties in accordance with this Privacy Policy prior to such update, correction,

change or deletion. To protect your privacy and security, we may take reasonable steps (such as

requesting a unique password) to verify your identity before granting you profile access or

making corrections. You are responsible for maintaining the secrecy of your unique password

and account information at all times. You should be aware that it is not technologically possible

to remove each and every record of the information you have provided to us from our system.

The need to back up our systems to protect information from inadvertent loss means that a copy

of your information may exist in a non-erasable form that will be difficult or impossible for us to

locate. Promptly after receiving your request, all personal information stored in databases we

actively use, and other readily searchable media will be updated, corrected, changed or deleted,

as appropriate, as soon as and to the extent reasonably and technically practicable. If you are

an end user and wish to update, delete, or receive any information we have about you, you may

do so by contacting the organization of which you are a customer.

Personnel

If you are one of our workers or applicants, we collect information you voluntarily provide to us.

We use the information collected for Human Resources purposes in order to administer benefits

to workers and screen applicants. You may contact us in order to (1) update or correct your

information, (2) change your preferences with respect to communications and other information

you receive from us, or (3) receive a record of the information we have relating to you. Such

updates, corrections, changes and deletions will have no effect on other information that we

maintain, or information that we have provided to third parties in accordance with this Privacy

Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or

other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as

defined herein), or that portion of us or any of its Corporate Affiliates to which the Service

relates, or in the event that we discontinue our business or file a petition or have filed against us

a petition in bankruptcy, reorganization or similar proceeding, provided that the third party

agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate

Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity

which directly or indirectly controls, is controlled by or is under common control with us, whether

by ownership or otherwise. Any information relating to you that we provide to our Corporate

Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy

Policy.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide service to you and fulfill the

purposes described in this policy. This is also the case for anyone that we share your

information with and who carries out services on our behalf. When we no longer need to use

your information and there is no need for us to keep it to comply with our legal or regulatory

obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify

you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information

when you place an order or enter, submit, or access your personal information. We offer the use

of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket

Layer (SSL) technology and then encrypted into our Payment gateway providers database only

to be accessible by those authorized with special access rights to such systems, and are

required to keep the information confidential. After a transaction, your private information (credit

cards, social security numbers, financials, etc.) is never kept on file. We cannot, however,

ensure or warrant the absolute security of any information you transmit to us or guarantee that

your information on the service may not be accessed, disclosed, altered, or destroyed by a

breach of any of our physical, technical, or managerial safeguards.

Governing Law

The laws of India, excluding its conflicts of law rules, shall govern this Agreement and your use

of our service. Your use of our service may also be subject to other local, state, national, or

international laws.

Your Consent

By using our service, registering an account, or making a purchase, you consent to this Privacy

Policy.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other

websites not operated or controlled by Fery Rides. We are not responsible for the content,

accuracy or opinions expressed in such websites, and such websites are not investigated,

monitored or checked for accuracy or completeness by us. Please remember that when you use

a link to go from the services to another website, our Privacy Policy is no longer in effect. Your

browsing and interaction on any other website, including those that have a link on our platform,

is subject to that website’s own rules and policies. Such third parties may use their own cookies

or other methods to collect information about you.

We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small

piece of data stored on your computer or mobile device by your web browser. We use Cookies

to personalize the Content that you see on our website. Most web browsers can be set to

disable the use of Cookies. However, if you disable Cookies, you may not be able to access

functionality on our website correctly or at all. We never place Personally Identifiable Information

in Cookies.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally

identifiable information from anyone under the age of 13. If You are a parent or guardian and

You are aware that Your child has provided Us with Personal Data, please contact Us. If We

become aware that We have collected Personal Data from anyone under the age of 13 without

verification of parental consent, We take steps to remove that information from our servers.

Changes To Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or

update the Privacy Policy modification date below.

Third-Party Services

We may display, include or make available third-party content (including data, information,

applications and other products services) or provide links to third-party websites or services

(“Third-Party Services”). You acknowledge and agree that we shall not be responsible for any

Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright

compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall

not have any liability or responsibility to you or any other person or entity for any Third-Party

Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you

access and use them entirely at your own risk and subject to such third parties’ terms and

conditions.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your

advertising by understanding the actions people take on your website. You can use the pixel to:

Make sure your ads are shown to the right people. Facebook pixel may collect information from

your device when you use the service. Facebook pixel collects information that is held in

accordance with its Privacy Policy.

Tracking Technologies

• Google Maps APIs

Google Maps API is a robust tool that can be used to create a custom map, a searchable map,

check-in functions, display live data synching with location, plan routes, or create a mashup just

to name a few.

Google Maps API may collect information from You and from Your Device for security purposes.

Google Maps API collects information that is held in accordance with its Privacy Policy.

Information about General Data Protection

Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic

Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and

why this data is collected, and how we maintain this data under protection from being replicated

or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is

protected by companies and enhances the control the EU residents have, over their personal

data.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of

information that could be used on its own, or in combination with other pieces of information, to

identify a person. Personal data extends beyond a person’s name or email address. Some

examples include financial information, political opinions, genetic data, biometric data, IP

addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles

include requirements such as:

• Personal data collected must be processed in a fair, legal, and transparent way and should

only be used in a way that a person would reasonably expect.

• Personal data should only be collected to fulfill a specific purpose and it should only be used

for that purpose. Organizations must specify why they need the personal data when they collect

it.

• Personal data should be held no longer than necessary to fulfill its purpose.

• People covered by the GDPR have the right to access their own personal data. They can also

request a copy of their data, and that their data be updated, deleted, restricted, or moved to

another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’

personal data that they collect and process. It also raises the stakes for compliance by

increasing enforcement and imposing greater fines for breach. Beyond these facts it’s simply the

right thing to do. At Help Scout we strongly believe that your data privacy is very important and

we already have solid security and privacy practices in place that go beyond the requirements of

this new regulation.

Individual Data Subject’s Rights – Data

Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR.

We process or store all personal data in fully vetted, DPA compliant vendors. We do store all

conversation and personal data for up to 6 years unless your account is deleted. In which case,

we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will

not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them

with the ability to access, update, retrieve and remove personal data. We got you! We’ve been

set up as self service from the start and have always given you access to your data and your

customers data. Our customer support team is here for you to answer any questions you might

have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal

Information we collect and how we use it, the categories of sources from whom we collect

Personal Information, and the third parties with whom we share it, which we have explained

above.

We are also required to communicate information about rights California residents have under

California law. You may exercise the following rights:

• Right to Know and Access. You may submit a verifiable request for information regarding the:

(1) categories of Personal Information we collect, use, or share; (2) purposes for which

categories of Personal Information are collected or used by us; (3) categories of sources from

which we collect Personal Information; and (4) specific pieces of Personal Information we have

collected about you.

• Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

• Right to Delete. You may submit a verifiable request to close your account and we will delete

Personal Information about you that we have collected.

• Request that a business that sells a consumer’s personal data, not sell the consumer’s

personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any

of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act

(CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use

it, the categories of sources from whom we collect Personal Information, and the third parties

with whom we share it, which we have explained above.

CalOPPA users have the following rights: